You may return most new, unopened items within 14 days of delivery for a full refund. A restocking fee may apply depending on the situation.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
If you are returning a damaged item, please contact us via e-mail with clear photos of the damage. We will approve most damage returns. If a damage return is received and no damage is found, your refund will be released minus the return shipping costs and a restocking fee.
You should expect to receive your refund within 1-2 weeks of the package arriving at our offices, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 7 business days), the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.